Using Our Mailbox Services Since 2016

Peter Yang is our loyal and happy customer. He started using our services as soon as we open our business – back in 2016. He was looking for a solution to his problem of losing packages. He decided to open a mailbox with us in August 2016. After almost one and a half years of using our services, he decided to leave a great video review/testimonial for our store and service. Check this out yourself and let us know what you think about our services. We really appreciate you taking the time to watch this testimonial video.

Video Transcript

00:00:00:03 – 00:00:06:18
Janeth
Hello Everyone. This is Janeth here at PostalAnnex in Azusa. This is our loyal customer, Peter!

00:00:06:18 – 00:00:07:05
Peter
How are you doing?

00:00:07:05 – 00:00:17:03
Janeth
He is a mailbox holder here with us and he has decided to do a friendly video with us. So what do you […] tell me about yourself, first of all.

00:00:17:25 – 00:00:35:04
Peter
Um… I’m a family man, business man. I have wife, two kids. My daughter’s three and a half son’s one years old. I currently just moved to Orange County in Brea. Did I setup my mailbox here for personal business. And you guys are great here. And that’s why I’m still with you guys.

00:00:36:08 – 00:00:47:17
Janeth
Thank you. That means, that means a lot. Honestly, we aim to be the best. Just so you’re happy at the end of the day. And what is your favorite service about, you know, our whole services that we offer?

00:00:47:18 – 00:01:06:17
Peter
I’ve never lost a package. Ever yet. And that is the best thing ever. Ever. That’s the best gift ever. You know, I’ve been, you know, shipping and receiving packages for over ten years. And this is probably the first time in over a year and a half to almost two years. I didn’t lose a package. Yes.

00:01:06:17 – 00:01:07:19
Janeth
Yes. Homerun for that.

00:01:07:19 – 00:01:10:23
Peter
So this is this is why I want to stay with you.

00:01:11:17 – 00:01:16:14
Peter
I don’t loose, you know, any merchandise or any anything personal. So thank you, guys.

00:01:17:09 – 00:01:26:25
Janeth
Definitely, We appreciate your words. You’re super kind. And what… can we do better to improve your visit here with us, if there is anything?

00:01:27:11 – 00:01:45:16
Peter
There is. Um… I, I, I obviously… I do… I own a glass gallery for business. I ship a lot of glass, duall glass, you know, shipping, you know, for art also. And what I noticed is that if you guys had the longer skinnier boxes for duall glass to ship.

00:01:45:16 – 00:01:45:18
Janeth
Okay.

00:01:45:18 – 00:01:47:13
Peter
I think that would improve

00:01:47:13 – 00:01:47:23
Janeth
Got you.

00:01:47:23 – 00:01:51:00
Peter
You guys, too, like people in here that need to ship glass.

00:01:51:13 – 00:01:51:19
Janeth
Yeah.

00:01:51:27 – 00:01:53:18
Peter
I think the glass is like it’s like this.

00:01:53:21 – 00:01:54:14
Janeth
Right

00:01:54:14 – 00:01:55:12
Peter
You can put in the boxes

00:01:55:15 – 00:01:59:15
Peter
Specific boxes. So that’s something I noticed you guys didn’t have

00:01:59:15 – 00:01:59:17
Janeth
Okay.

00:01:59:17 – 00:02:04:15
Peter
And if guys had that. I’m sure that would bring a little business.

00:02:04:15 – 00:02:04:19
Janeth
Little more traffic.

00:02:04:19 – 00:02:05:05
Peter
Yeah, it would.

00:02:05:05 – 00:02:05:07
Janeth
Okay.

00:02:05:07 – 00:02:09:28
Peter
It would be the people that ship those kind of boxes and they can’t find those boxes.

00:02:09:28 – 00:02:10:20
Disha (Behind the Camera)
Yeah

00:02:10:20 – 00:02:10:21
Janeth
Yeah.

00:02:10:21 – 00:02:12:03
Peter
You know, it’s really hard to find.

00:02:12:18 – 00:02:29:13
Janeth
Yeah, that that’s true. Maybe we can go ahead and do that, but we can also custom make your boxes too. That’s something that we throw out there as an option. Or we can also order some boxes, too. If you have a certain amount of quantity, we can definitely, you know, place an order or see what we can do about that.

00:02:29:18 – 00:02:31:22
Peter
I think, what I could do is bring in duall glass to show you, like a (unclear word)

00:02:31:22 – 00:02:32:00
Janeth
Yeah. Of Course.

00:02:32:21 – 00:02:33:22
Peter
and you guys will have an idea.

00:02:33:28 – 00:02:38:00
Janeth
Of course. Yeah, definitely. Bring that in. We can see what we can do to help you.

00:02:38:00 – 00:02:38:24
Peter
Okay.

00:02:38:24 – 00:02:41:22
Janeth
Remember we just want you to be happy. We want to keep seeing you here. That’s It.

00:02:42:01 – 00:02:42:22
Peter
Yup.

00:02:43:13 – 00:02:43:21
Peter
All right. Thank you

00:02:43:21 – 00:02:56:01
Janeth
Thank you so much for your time. I really appreciate it. And yeah, this is Peter here and Janeth in PostalAnnex of Azusa. Thank you for watching and have a wonderful day. And hopefully we see some of you guys soon.

00:02:56:09 – 00:02:57:07
Peter
Thank you. Thank you.